Terms of Use

By accessing or using any service, product, or website provided by LEXYLON (ABN 81 834 713 796), you agree to be bound by these Terms of Use. If you do not agree, you must not use our services.

These Terms constitute a legally binding agreement between you ("User", "you") and LEXYLON, a business operating under the laws of Australia ("we", "us", "our"). These Terms apply to all Lexylon services, including but not limited to consulting engagements, software development, and our product VOLT.

• "Services" — all consulting, software development, AI integration, IoT engineering, legacy modernisation, and related professional services provided by LEXYLON.
• "Products" — software products developed and distributed by LEXYLON, including VOLT (macOS application for AI API cost management).
• "Website" — lexylon.com.au and all associated subdomains.
• "User" — any individual or entity that accesses or uses our Services, Products, or Website.
• "Content" — all text, data, graphics, designs, code, and other materials provided through our Services or Website.
• "Deliverables" — work product created by LEXYLON for a client under a Statement of Work or engagement agreement.

You must be at least 18 years of age and have the legal capacity to enter into binding contracts to use our Services. By engaging with LEXYLON, you represent that you have the authority to bind the entity you represent.

You are responsible for maintaining the security of any account credentials and for all activities conducted under your account. Notify us immediately at hello@lexylon.com.au if you suspect unauthorised access.

LEXYLON provides the following professional services and products:

• Statements of Work (SOWs) — Each consulting or development engagement will be governed by a separate SOW that defines scope, deliverables, timelines, and acceptance criteria.
• Acceptance Criteria — Deliverables will be deemed accepted upon written approval or after 14 business days from delivery if no objection is raised.
• Change Requests — Any changes to scope must be documented in a written change request and agreed upon by both parties before implementation. Changes may affect timelines and costs.
• Milestone Delivery — Where applicable, work will be delivered in milestones as defined in the SOW. Each milestone is subject to review and acceptance before proceeding.

• Lexylon IP — All intellectual property in our platforms, tools, methodologies, and reusable components remains the property of LEXYLON.
• Client Deliverables — Upon full payment, clients receive ownership of custom deliverables created specifically for them under a SOW.
• Licence Back — Where deliverables incorporate Lexylon IP, clients receive a non-exclusive, perpetual licence to use those components within the delivered solution.

• Invoicing — Invoices are issued per the schedule in the applicable SOW, typically on 14-day or 30-day payment terms.
• GST — All prices are exclusive of GST unless stated otherwise. GST will be added where applicable in accordance with Australian tax law.
• Payment Methods — Payments are accepted via bank transfer and Stripe. For VOLT subscriptions, payments are also processed through Apple In-App Purchase.
• VOLT Subscriptions — VOLT product subscriptions auto-renew unless cancelled at least 24 hours before the end of the current billing period. Plan details and pricing are available within the app.
• Late Payments — Overdue invoices may incur interest at the rate of 2% per month on the outstanding balance.
• Refunds — Refund eligibility is determined in accordance with the Australian Consumer Law. For App Store purchases, Apple's refund policies apply.

Both parties agree to maintain the confidentiality of all proprietary or sensitive information disclosed during an engagement ("Confidential Information").

• Obligations — Confidential Information shall not be disclosed to third parties without prior written consent, except as required by law.
• Exceptions — Information that is publicly available, independently developed, or rightfully received from a third party without restriction is excluded.
• Survival — Confidentiality obligations survive termination of any engagement for a period of three (3) years.

Our collection and use of personal information is governed by our Privacy Policy, which forms part of these Terms.

LEXYLON complies with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and, where applicable, the General Data Protection Regulation (GDPR) for EU users.

For product-specific privacy information regarding VOLT, please refer to the VOLT Privacy Policy.

You agree not to:

• Reverse engineer, decompile, or disassemble any part of our Products or proprietary tools
• Circumvent any security measures or access controls
• Use our Services, Products, or Website for any unlawful purpose
• Distribute, sublicence, or resell our Products without prior written consent
• Attempt to gain unauthorised access to our systems, networks, or other users' accounts
• Interfere with or disrupt the integrity or performance of our Services or Products
• Misrepresent your identity or affiliation when engaging with LEXYLON

• Reasonable Skill & Care — LEXYLON warrants that Services will be provided with reasonable skill and care consistent with industry standards.
• No Additional Warranties — Except as expressly stated in these Terms or required by law, all other warranties, conditions, and representations are excluded to the maximum extent permitted.
• Consumer Guarantees — If the Australian Consumer Law applies to you as a consumer, you are entitled to consumer guarantees that cannot be excluded by these Terms.

To the maximum extent permitted by law, LEXYLON's total aggregate liability for any claim arising from or related to our Services or Products shall not exceed the total fees paid by you to LEXYLON in the twelve (12) months preceding the claim.

LEXYLON shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business opportunity, or goodwill, arising out of or related to your use of our Services or Products.

Each party agrees to indemnify, defend, and hold harmless the other party from any third-party claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from:

• Infringement of intellectual property rights
• Breach of these Terms or any applicable SOW
• Negligence or wilful misconduct
• Violation of applicable laws or regulations

• By Either Party — Either party may terminate an engagement by providing 30 days' written notice to the other party.
• Immediate Termination — Either party may terminate immediately upon written notice if the other party commits a material breach that is not remedied within 14 days of notification.
• Effect of Termination — Upon termination, all outstanding invoices become immediately due. Client retains rights to deliverables for which full payment has been received. LEXYLON will return or destroy client Confidential Information upon request.
• Product Accounts — For VOLT and other product subscriptions, you may cancel at any time through the app or by contacting us. Cloud-synced data will be deleted within 30 days of account closure.

We may update these Terms from time to time. We will provide at least 30 days' notice of material changes via email, website notification, or in-app notification where applicable.

Continued use of our Services, Products, or Website after changes take effect constitutes acceptance of the updated Terms. If you disagree with any changes, you should discontinue use of the affected services.

These Terms are governed by and construed in accordance with the laws of Victoria, Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts of Victoria.

If you are an international user, you acknowledge that you are accessing our Services from outside Australia and agree to comply with all applicable local laws. Nothing in these Terms limits any rights you may have under the consumer protection laws of your jurisdiction.

If you have questions about these Terms, please contact us: